Privacy Policy

Effective Date: April 11, 2025

NurseU2Wellness (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nurseu2wellness.com, use our services, or interact with us in person or through other channels. By accessing our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, mailing address, or other identifiers you provide when booking appointments, filling out forms, or contacting us.

• Health Information: Information related to your medical history, treatment preferences, or other health-related details you share with us to provide services (subject to HIPAA compliance).

• Payment Information: Credit card details, billing address, or other financial information required to process payments for services (processed securely through third-party payment processors).

b. Non-Personal Information

• Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience, analyze site performance, or deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties
We may receive information from third parties, such as booking platforms, social media, or marketing partners, when you interact with us through those channels, subject to their privacy policies.

2. How We Use Your Information

We use your information to:

• Provide, schedule, and manage medical spa services, including aesthetic and wellness treatments.

• Process payments and maintain billing records.

• Communicate with you about appointments, promotions, or updates (with your consent where required).

• Improve our website, services, and customer experience through analytics and feedback.

• Comply with legal obligations, such as HIPAA, and protect the safety and security of our clients and business.

• Deliver personalized marketing or advertisements (where permitted and with your consent).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

a. With Service Providers
We may share information with trusted third-party vendors (e.g., payment processors, appointment scheduling platforms, or IT providers) who assist us in operating our business, provided they agree to protect your information and comply with applicable laws.

b. For Legal Purposes
We may disclose information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of others.

c. With Your Consent
We may share information with other parties if you provide explicit consent, such as referring you to a third-party provider for additional services.

d. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction, subject to confidentiality protections.

4. HIPAA Compliance

As a nurse-led medical spa, NurseU2Wellness is committed to complying with HIPAA regulations regarding the protection of your Protected Health Information (PHI). We maintain physical, technical, and administrative safeguards to protect your health information and only use or disclose PHI as permitted by law. For more details, please request our Notice of Privacy Practices during your visit or contact us directly.

5. Your Choices and Rights

You have certain rights regarding your personal information, subject to applicable laws:

• Access and Update: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us.

• Cookies: You can disable cookies through your browser settings, though this may affect website functionality.

• Health Information: Under HIPAA, you may have the right to request restrictions on how we use or disclose your PHI, request a copy of your records, or amend certain information.

If you are in a jurisdiction with additional privacy laws (e.g., GDPR for EU residents), you may have further rights, such as data deletion or portability. Contact us to exercise these rights.

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law (e.g., medical record retention requirements).

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. International Users

NurseU2Wellness operates in [Insert State/Country, e.g., the United States]. If you access our website or services from outside this jurisdiction, your information may be transferred to and processed in the United States, where data protection laws may differ. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our website or services after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at:

NurseU2Wellness
darlandej@nurseu2wellness.com
239-413-3726

For HIPAA-related inquiries, please request our Notice of Privacy Practices or contact our Privacy Officer at the above details.